Privacy policy

Who we are

The website is the official website of the company SOFRA INOX, located in Ambert (France). You can obtain more information about us by consulting the Legal Notices

Collection of personal data

Contact Form

We collect data through our contact form, in the context of the request that is made (request for a quote, request for information, complaint, etc.). This data concerns :

  • Name, first name, company: information allowing you to be identified
  • Email, phone number: information allowing us to contact you
  • Address, postcode, town: information enabling us to locate you and to contact you by post

Newsletter subscription

We record your email address so that we can send you our newsletter by email. You can cancel your subscription at any time and request the removal of your email address from our database.

We guarantee that your email address will not be passed on to a third party.

Embedded content from other sites

The pages of this site may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other sites behaves in the same way as if the visitor were on that other site

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with embedded content if you have an account with their website.

Statistics and audience measurement

We use a web analytics tool (Google Analytics), which anonymously tracks how you navigate our website, using cookies.

You can change your browser settings to refuse new cookies, uninstall existing cookies or simply be informed when new cookies are sent to your computer.

To set your browser to refuse cookies, please refer to your browser's online help, or to the CNIL website:

Use and transmission of your personal data

The personal data transmitted via the contact form is used in the context of a specific request made in the form (for example: request for a quote or request for information).

They are recorded in our database for canvassing and information purposes, and for invoicing our services.

They may be transmitted to carriers and forwarding agents in the context of the execution of your service. We guarantee that your data will not be transferred to other companies, apart from those directly involved in the performance of your service.

Duration of storage of your data

Data relating to commercial prospecting is kept for a maximum period of 10 years after the end of our commercial relationship, in accordance with the regulations in force.

Invoicing and order data are stored in accordance with the law.

Rights you have over your data

In accordance with the GDPR (General Data Protection Regulation), you have the possibility to carry out the following actions:

  • Right of access: you can receive a copy of your personal information currently in our possession.
  • Right of rectification: you can request the modification of erroneous or obsolete personal information currently in our possession
  • Right to erasure: you may request the deletion of your data (subject to restrictions imposed by law, particularly in relation to billing)
  • Right to object: you can object at any time to the use of your data for direct marketing purposes

To exercise your rights, you can make a request via our contact form, or send us a letter to the following address


312, avenue Michel Omerin

63600 Ambert